This is kind of an interesting perspective, though obviously health care is very different from air travel. Still, it's something to think about.
In fact, this little spoof seems to really get to the heart of David Goldhill's point (here is his brilliant cover piece for the Atlantic Monthly) . . .
The biggest problem with the American health care system is the backward incentives.
Why do we as consumers accept such poor quality? Because we don't see ourselves a customers operating within a market structure. Why don't we see ourselves as customers? Because most of us aren't paying anything like the real cost of our health care.
Those new service sector jobs, China tech edition - Ms. Shen is a “programmer motivator,” as they are known in China. Part psychologist, part cheerleader, the women are hired to chat up and calm stressed-o...
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